Mason Cleaning Services has been cleaning our high-end holiday rental apartment in Taupo since December 2013. As we are not based in Taupo ourselves we rely very much on Zara's own personal standards and integrity to maintain the apartment to meet our expectations and those of our guests, and to report any issues. At a minimum we expected honesty, trustworthiness, initiative and reliability. What we have in Zara is all that and so much more. She is absolutely indispensable to us in her flexibility and willingness to do her best to help us out. Zara is our 'eye on the ground' and our guest surveys are consistently glowing of the cleanliness standards of the apartment. We cannot recommend Mason Cleaning Services highly enough.
Zara continues to impress me with her work ethic, honesty and awesome flexibility. It is rare to find such qualities in one person in any area of service and we were so lucky to have found her to clean our house in Nukuhau. I am in regular contact with her and she is friendly, accommodating and really goes out of her way to make us feel like we are important to her business.
Her motivation is oustanding and I whole-heartedly recommend her to anyone looking for a cleaning service of the highest standard - and a really great person to deal with. 10 out of 10.
Amber & Joe
Zara at Mason Cleaning Services provides residential cleaning for us on a regular basis, during this time we have been pleased to receive a friendly, professional and reliable service which is carried out to a consistently high standard. We would not hesitate to recommend Zara to anyone seeking a thorough, efficient clean; she is courteous, trustworthy and always goes the extra mile to leave our house immaculate and fresh, meeting and exceeding our expectations. Our home is a pleasure to walk into after Zara has been through and allows a very busy working couple to relax and enjoy the rare and precious moments of 'down time' without the worry of housekeeping among the many other responsibilities and commitments.
Tam, Pilates Body Dynamics Ltd
As a Physiotherapy and Pilates Studio, we require our cleaner to pay attention to detail. Many clients, on the hour, every hour, lie on the floor and the apparatus, so it is imperative that the studio is clean and hygienic. As well as this, the nature of what the clients do in the studio means they will see dust and dirt in the nooks and crannies, chips, knocks, spills, if they are there to see. Zara took the time from the outset to understand these specific needs and works hard to ensure that her cleaning achieves this at every clean. It has also always been important we have the right energy from our cleaner. Someone that actually cares, recognizes the calm, takes care of all the equipment and props and does not 'attack' like a bull in a china shop with harsh chemicals! Zara once again, appreciates this. She is honest, communicates well, is always open to suggestions as we are to hers and takes great pride in what she does. We are very grateful to have found her.